PRIVACY POLICY

Baksa Tales is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services, in accordance with applicable Indian laws.

Information We Collect

a. Personal Information
Includes your name, email address, phone number, billing and shipping address.

b. Payment Information
Processed securely through trusted third-party payment providers. We do not store your card or payment details on our servers.

c. Technical Data
Includes IP address, browser type, operating system, and website usage patterns.

d. Marketing Data
Includes your preferences for receiving updates, offers, and communications from us.

How We Use Your Information

We use the information you provide to:

  • Process transactions and fulfill orders

  • Offer customer support and respond to inquiries

  • Send marketing communications (with your consent)

  • Improve website performance and user experience

  • Comply with legal and regulatory obligations

Sharing of Information

  • We do not sell or rent your personal data to third parties.

  • We may share information with service providers for order fulfillment, logistics, marketing, or technical support.

  • Data may be disclosed if required by law or to protect our legal rights.

Data Security

We adopt industry-standard security practices — including SSL encryption, secure servers, and data minimization — to protect your personal data. All payment processing is handled via secure third-party gateways.

Cookies and Tracking

We use cookies and similar technologies to:

  • Personalize your browsing experience

  • Track usage patterns

  • Improve our website and services

You may manage or disable cookies through your browser settings.

User Rights

You have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent or object to processing

To exercise your rights, please email us at hello@baksatales.com.

Retention of Data

Your personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

Children’s Privacy

Our services are not intended for individuals under the age of 18. If we become aware of any such data being collected, we will delete it promptly.

Jurisdiction

This policy is governed by the laws of the State of Telangana, India. Any disputes will be subject to the jurisdiction of the appropriate courts in Telangana.

Updates to the Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

Contact Us

For any concerns or questions about this policy, please contact:
📧 hello@baksatales.com
📍 Baksa Tales, Registered Partnership Firm, Telangana, India

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