Welcome to BAKSA TALES. These Terms and Conditions govern your use of our website, products, and services. By accessing or purchasing from us, you agree to abide by the terms outlined below.

1. General

• The website and products are owned and operated by Baksa Tales.

• By placing an order, you agree to be bound by these terms.

• We reserve the right to update or modify these terms at any time without prior notice.

2. Products

• All products are handcrafted and may have slight variations from images shown.

• Product descriptions, pricing, and availability are subject to change without notice.

• Custom and personalized orders are non-returnable and non-refundable once confirmed.

3. Pricing & Payment

• Prices are listed in INR (₹) and include applicable taxes.

• We accept payments through secure payment gateways.

• Full payment must be made before your order is processed.

4. Shipping & Delivery

• We offer shipping across India. Delivery timelines may vary depending on the location and product availability.

• Any delivery delays due to unforeseen circumstances (weather, courier delays, etc.) are not our responsibility.

• Shipping charges, if any, will be displayed at checkout.

5. Returns & Exchanges

• Due to the handmade and delicate nature of our products, returns are accepted only in case of damage or defect.

• Claims must be reported within 48 hours of delivery with clear photo evidence.

• No exchange or return is allowed for customized products.

6. Intellectual Property

• All content, designs, images, and product concepts are the intellectual property of Baksa Tales.

• Unauthorized use or reproduction is strictly prohibited.

7. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Contact Information

For any questions or concerns, please contact us at:
Email: hello@baksatales.com
Phone: +91 78698 45102
Address: 1-74, Ex-servicemen Colony, Balaji Nagar, Secunderabad, Telangana, India