Most are. We curate a thoughtful mix of handmade, artisan-crafted, and ethically sourced small-batch products created by independent makers, NGOs, rural artisans, and purpose-led brands.

Artisan-made products are created with skill, care, and attention to detail – often by hand or in limited batches. While some makers may use small-scale tools or machinery, every product reflects craftsmanship rather than mass production.

Orders are typically processed within 15–20 working days and delivered within 5–10 days after dispatch. You’ll receive a tracking link as soon as your order is shipped.

Yes, many of our makers accept custom orders. Simply email us at hello@baksatales.com, and we’ll check with the maker before confirming your request.

At the moment, we primarily ship across India. If you’re ordering from another country, get in touch with us and we’ll explore available international shipping options with the respective maker.

Yes, if your product arrives damaged, defective, or significantly different from what was described. Please refer to our Return & Refund Policy for complete details.

Orders can be cancelled within 24 hours of placing them, provided they haven’t already been shipped. Email hello@baksatales.com, and we’ll be happy to help.

We accept all major payment methods, including UPI, credit and debit cards, net banking, and digital wallets, through our secure payment gateway.

We’d love to hear your story. Simply complete our Vendor Application Form or email hello@baksatales.com with details about your products, brand, and journey.

Yes. Baksa Tales was built to celebrate meaningful entrepreneurship. We proudly collaborate with independent makers, NGOs, fauji wives, rural artisans, LGBTQ+ entrepreneurs, and other purpose-led creators building thoughtful brands.

Every product on Baksa Tales is carefully curated for its craftsmanship, story, and purpose. You’re not just buying a product – you’re supporting independent makers and discovering gifts with meaning, made to be remembered.